Small business

Take delivery orders without losing sales at rush hour

Neighbors message you for soda, milk, bread. The bot builds the order, totals it, confirms the address, and dispatches the delivery person. You stay at the register without distractions.

Without automation

Rush hour: line at the register and the phone keeps buzzing with delivery orders. You scribble on a notepad, miss a change, send the delivery person with the wrong address. You lose orders because you can't reply fast or you deliver the wrong thing.

Delivery order

How you build it in CX Inbox

1

Upload your product list

Prices and categories in CX Inbox. The bot shows them as menus or accepts free text.

2

Define your delivery zone and fee

By neighborhood or distance. The bot calculates the fee automatically.

3

Customer orders on WhatsApp

Writes what they need or picks from the menu. The bot adds up the total and asks if they want more.

4

Confirms address and payment method

Customer shares location or saved address. The bot offers cash, transfer, or card on delivery.

5

A clean order arrives in your inbox

You see the exact list, total, and address. Dispatch the delivery with a quick reply.

Features you use

Flow bot

Build the order item by item so you never have to write it down.

Quick replies

Catalog, hours, and payment methods at the tap of a button.

Multi-agent inbox

If the owner and her son both reply, they see the same order without duplicating.

Templates

Delivery confirmations and holiday closure notices.

What you can achieve

40%

More delivery orders

0

Orders lost to missed replies

< 1 min

Order confirmation

24/7

Orders open

Other use cases

Want the same results?

Set up your first flow in under 2 hours. No credit card required.