Build your WhatsApp bot free — no code
Pick a template, customize it by answering simple questions, and try it in a live WhatsApp preview. No account. Free.
Opens in your browser — no sign-up required.
What is the WhatsApp bot designer?
The CX Inbox WhatsApp bot designer is a free, no-sign-up web tool to build a WhatsApp bot without code. You pick one of 6 templates (food orders, appointment booking, FAQs, lead capture, price quotes, and issue reporting), customize it by answering questions, test it in a live WhatsApp preview, and download it as a file to import into CX Inbox.
Last updated: June 2026
Who is it for?
For business owners and teams that serve customers on WhatsApp and want to automate the repetitive: orders, appointments, FAQs, support.
Restaurants and retail
Take orders with an interactive menu, ask for the delivery address, and confirm automatically.
Clinics and services
Book appointments by collecting the details you need — and free your day from repetitive messages.
Any business with FAQs
Hours, location, pricing: instant automatic answers, with the option to hand off to a person.
How do you build a WhatsApp bot without coding?
In three steps: pick a template for your use case, customize it by answering simple questions about your business, and test it in a live WhatsApp preview. No code is written at any point. When you are done, download the bot as a file and import it into CX Inbox.
How much does building the bot cost?
Designing, previewing, and downloading the bot is completely free and requires no card. To put it into production and connect it to your number, you need a CX Inbox account and a WhatsApp Business API number.
What templates does it include?
It includes 6 ready-to-use templates: food orders, appointment booking, FAQs, lead capture, price quotes, and issue reporting. Each is a complete bot you can test before downloading. You can also start from scratch.
How it works
1. Pick a template
Complete bots by use case: orders, appointments, FAQs. You can also start from scratch.
2. Customize and test
Answer simple questions about your business and watch your bot converse in a live WhatsApp preview.
3. Download and import
Download your bot as a file and upload it in CX Inbox (Settings → AI Bot → Import). Ready to serve.
When it is ready, connect it
Designing your bot here is free and needs no account. To put it to work you need CX Inbox: $25 USD a month with 5 users included, no per-agent fee.
CX Inbox designer vs. a typical bot builder
| Feature | CX Inbox designer | Typical builder |
|---|---|---|
| Sign-up to design | No | Usually yes |
| Live WhatsApp preview | Yes | Sometimes |
| Bot download (file) | Yes | Rare |
| Cost to design | Free | Free / limited |
| Bot type | Deterministic (predictable) | Varied |
Bot templates by use case
Each template is a complete bot you can customize and test before downloading.
Food delivery orders
Show your menu, collect the address, and confirm the order automatically.
View the templateAppointment booking
Show your services, collect details, and book the appointment.
View the templateFrequently asked questions
Instantly answer hours, location, and payment methods.
View the templateReport a problem
Capture the full report so your team receives it ready to handle.
View the templateLead capture
Ask what the customer needs, collect details, and hand off to sales.
View the templateQuotes and pricing
Gather product, quantity, and contact so sales quotes ready.
View the templateFrequently asked questions
Do I need an account to use the designer?
No. The designer is free and works without signing up. Your progress is saved automatically in your browser.
Do I need to know how to code?
No. You pick a template and customize it by answering simple questions about your business. No code is written.
What do I do with the downloaded file?
Import it in CX Inbox (Settings → AI Bot → Import) and your bot is built automatically, ready to connect to your WhatsApp number.
Does the bot work with AI?
Designer bots are deterministic (menus, buttons, and keywords): predictable and with no AI cost. CX Inbox also has an AI engine that uses your own LLM key; each organization has one active bot and you choose which engine it runs on.
Is the designer really free?
Yes. Designing, previewing, and downloading the bot is free and requires no card. To put it into production you need a CX Inbox account and a WhatsApp Business API number.
