School enrollment and payments via WhatsApp
Your student sends their ID via WhatsApp, sees their balance, and gets a payment slip in under a minute. Once they pay, they receive their class schedule. No counter lines, no phone calls.
Without automation
During enrollment periods, counters and phone lines are overwhelmed. Each student waits 45 minutes on average for a 2-minute inquiry. The result: 30% of students fail to complete enrollment on time, and your administrative team spends 3 full weeks on the process.
Balance inquiry
How you build it in CX Inbox
You configure the enrollment flow
In CX Inbox you define the steps: identify student, check balance, generate payment slip, and confirm payment.
Identity verification
The flow asks for student ID and verifies the student's name against your academic system via an HTTP tool.
Automatic balance inquiry
An HTTP tool queries the pending balance in your school management system and displays it to the student.
Payment slip generation
A second chained tool generates the bank reference and sends it directly to the student.
Enrollment confirmation
When payment is registered, you configure a campaign that sends the class schedule and access credentials.
Features you use
Flow bot
You configure every enrollment step: identification, inquiry, payment, and confirmation without code.
HTTP tools
You connect your school system to check balances and generate payment slips in real time.
Multi-agent inbox
Your administrative team handles complex cases the bot escalates with full context.
Segmented campaigns
You send enrollment deadline reminders to specific groups of students.
What you can achieve
60%
Fewer in-person queries
< 1min
Full balance inquiry
100%
Slips generated without errors
3 wks
Of administrative process eliminated
Other use cases
Want the same results?
Set up your first flow in under 2 hours. No credit card required.
