Your car dealership on WhatsApp: sales and service
Quotes, test drives, service appointments, and after-sales follow-up, all on WhatsApp. The bot qualifies prospects and books appointments; your advisors handle 3 times more leads without losing a single one.
Without automation
Your advisors receive 50 messages per day across personal WhatsApp, calls, and web forms. Prospects do not get quotes on time and go to the competition. Service appointments are booked by phone with long waits. Without centralized follow-up, you lose 30% of buyback opportunities.
Service appointment via WhatsApp
How you build it in CX Inbox
You configure flows by department
In CX Inbox you define separate flows for sales (quotes, test drives) and service (maintenance, repair). No code required.
You connect your DMS or automotive CRM
You add HTTP tools to check inventory, pricing, vehicle history, and appointment availability.
Your customer writes via WhatsApp
Whether a prospect requesting a quote or a customer scheduling service. The bot classifies the intent automatically.
The bot qualifies, queries, and books
For sales: it collects budget and preferences. For service: it looks up the vehicle by plate and shows available slots.
Each advisor receives their conversations in the inbox
The bot assigns to the right advisor. Automated after-sales follow-up with service reminder campaigns.
Features you use
Flow bot
You configure quote, test drive, and service appointment flows. Each with its own steps and validations.
HTTP tools
You connect your DMS or automotive CRM to check inventory, pricing, and appointment availability in real time.
Multi-agent inbox
Each advisor sees only their conversations. The manager oversees the entire sales floor from a single panel.
Segmented campaigns
Mileage-based service reminders, post-visit surveys, and buyback offers with Meta templates.
What you can achieve
3x
More leads handled per advisor
< 1min
First response to prospect
40%
More test drives scheduled
60%
Fewer missed calls
Other use cases
Want the same results?
Set up your first flow in under 2 hours. No credit card required.
