Small business

Book service and quote on WhatsApp without stopping work

The customer describes the issue, sends a photo or video, and books the service. The bot gives an approximate quote, confirms day and time, and notifies when the car is ready. You keep the wrench in hand.

Without automation

You're under a car and your phone buzzes every 5 minutes. Quotes take time, customers ask 'is it ready yet?' every hour, scheduling is chaos on paper. You lose new customers because you don't reply fast or because quotes take days.

Service and quote

How you build it in CX Inbox

1

Upload your base services with prices

Oil change, brakes, tune-up, diagnostic. The bot offers an approximate quote instantly.

2

Set your hours and capacity

How many cars you can handle per day. The bot books without overloading you.

3

Customer describes the fault on WhatsApp

Text, photo, or video. The bot gathers it and routes to the inbox so you can quote non-standard work.

4

Quick quote and confirmation

For standard services the bot quotes itself. For special repairs you review the photo and send the quote with a quick reply.

5

Notify when the car is ready

Quick button 'your car is ready' with the total. Customer picks up when they can.

Features you use

Flow bot

Standard service quotes and automatic booking without paper notebooks.

Multi-agent inbox

Mechanic, owner, and admin share the same chats.

Templates

'Your car is ready' notice with a Meta-approved template.

Quick replies

Recurring quotes (oil, brakes, tune-up) at the tap of a button.

What you can achieve

5x

More quotes closed per day

60%

Fewer 'is it ready?' calls

< 1 min

Service scheduling

24/7

Service intake open

Other use cases

Want the same results?

Set up your first flow in under 2 hours. No credit card required.