Your Spanish-speaking customers are not going to call you.
They will message you — if you are there to answer.
We build your WhatsApp bot on CX Inbox: the conversation flows, a knowledge base from your own documents, and the connections to your systems. Fixed price before we start, and your team trained to run it without us.
30 minutes, no commitment. Implementations from $890 USD.
I would rather pick a time on the calendarThis is for you if one of these three is true
If none of them describes you, you probably should not hire us. We will say so on the call.
Your Spanish-speaking customers do not use your other channels
You have a phone line, an email address and a web chat, and a good part of your Hispanic customers use none of them. They message. When there is no WhatsApp number to write to, the question does not become a phone call — it becomes a sale for whoever does have one.
You operate on both sides of the border
Customers, suppliers or staff in Mexico or Latin America, where WhatsApp is simply how business gets done. You need one inbox for both markets and a bot that answers in Spanish and in English, without running two separate operations to do it.
You need the bot to read your system
Balances, ticket numbers, orders, appointments. Almost nobody integrates for real: most vendors sell decision trees, menus that answer the same thing to everyone. We connect the bot to your API so it answers with each customer’s actual data.
If you only get a handful of messages a day, you do not need an implementation: you are better off building the bot yourself in the free designer and paying only for the subscription. We would rather tell you that than invoice you. Open the free designer
Five steps, no surprises along the way
The price is fixed before we build anything. No invoice you have not already approved.
- 1
Free assessment
Half an hour. You tell us what your customers ask you all day, which systems you run, and how you handle it today. We leave the call with a list of what is worth automating and, more importantly, what is not.
- 2
Scope and fixed price
You get the flows, the integrations, the timeline and the price in writing. We do not start until you approve it, and that price does not move during the project. Anything you ask for outside the scope gets quoted separately and you decide whether it goes in.
- 3
We build it
We write the flows, load your knowledge base and wire up the integrations inside your own CX Inbox account. You watch it take shape as it happens: nothing gets built in a black box you do not hold the key to.
- 4
We test it with you
We run the bot against real conversations from your operation, with you in the session. Whatever it answers badly gets fixed there, before a customer ever sees it. This is the step nobody gets to skip.
- 5
Go live, plus 30 days of adjustments
We go to production, train your team, and for 30 days we fix whatever reality turns up. After that the account is yours and you run it without depending on us.
Three tiers. Yours gets decided in the assessment.
These are starting prices: the exact number comes out of the scope we sign, and it comes out before we start.
Starter
To get the bot answering the repetitive questions, fast and without integrations.
From $890 USD
7 to 10 business days
- One complete conversation flow
- Knowledge base loaded from your own documents
- Welcome messages and business hours
- Handoff to a person when the bot does not know
No integrations with other systems.
Book the assessmentOperations
The one most businesses needFor operations with real volume that need the bot to read their systems.
From $2,400 USD
3 to 4 weeks
- Up to 5 conversation flows
- Up to 3 integrations with a documented API
- Knowledge base with AI-generated answers
- Campaigns and message templates set up
- Two training sessions for your team
- 30 days of adjustments after go-live
This is where most operations with real volume end up.
Book the assessmentCustom
For the work that does not fit a list price because it has to be investigated first.
Quoted after the assessment
Timeline set in the scope
- Integrations with systems that have no public API
- Complex business logic
- Migration from another platform
- Ongoing support for a defined period
Here the assessment takes longer than half an hour, and it is still free.
Book the assessmentPrices are in US dollars and exclude any taxes that apply in your billing country. Invoices issued in Mexico add Mexican VAT (IVA); invoices to customers in the United States do not.
The subscription is separate
The implementation is built on CX Inbox, so on top of the project you carry the platform subscription: $25 USD per month on Professional with 5 users included, or $50 USD per month on Enterprise with unlimited users. There is a 14-day trial to start. There is no permanent free plan.
The platform we are going to implement is already running
CX Inbox is not a product we are trying out on you. ENI Networks, the telecom operator that built it, runs on it every day: six connected numbers, the bot on duty around the clock, and the whole team working out of the same inbox. The figures below come from the live platform.
- bot replies
- 565K+
- conversations handled
- 140K+
- bot on duty
- 24/7
These are live platform figures, not a marketing estimate. We would rather show you what exists than tell you about hundreds of customers that do not: you will not find borrowed logos, invented testimonials or inflated adoption numbers here.
What the price does not cover
We would rather you read this today than discover it on the third invoice.
You bring your own AI keys
The bot runs on an AI provider — Anthropic, OpenAI or Google — using your own key. You pay the provider directly, at cost, and we add nothing on top. We walk you through getting it during the implementation.
You pay Meta for the messages
WhatsApp charges per message depending on the category and the country. That charge is Meta’s, it goes straight to your account with them, and we neither resell it nor mark it up. Inside the platform you see the real cost of every campaign.
Integrations without a documented API are quoted separately
If your system exposes no API, or it does but nobody has the documentation, there is discovery work that cannot honestly fit inside a fixed price. That belongs in the Custom tier, with a scope of its own.
We do not develop software inside your systems
We build the bot and the connections that reach your systems. Modifying your ERP, your CRM or your website is work for your team or your vendor; we coordinate with them, but we do not touch it.
Before you ask
The five questions that come up on every first call.
If the bot designer is free, why would I pay for an implementation?
Because they are two different things. The designer is free, asks for no account, and works well if you want to build a bot yourself; plenty of businesses need nothing more and that is fine by us. The implementation is for when there are integrations with your systems, several flows that coexist, templates to get approved and a team to train. If the assessment shows you can do it on your own, we tell you and you save the project.
Most of my customers speak English. Is WhatsApp really worth it?
That depends entirely on who your customers are, and it is the first thing we look at on the call. If none of them are Hispanic, WhatsApp is probably not your channel and we will say so. But if part of your book is Spanish-speaking, those customers are already messaging all day and they are not going to switch to a phone tree or a web chat to reach you. The bot answers in both languages, so adding the channel does not mean running two operations.
Can we keep our existing US business number?
Yes. A US number can be migrated to the official WhatsApp Business API. One consequence to keep in mind, and it is Meta’s rule rather than ours: once a number is connected to the API it stops working in the WhatsApp Business phone app, because from then on it is answered from the inbox. If you would rather not move the number your team already uses, we connect a new one.
What if the price blows up halfway through the project?
It does not. The price is fixed in writing before we start, with the scope in plain view, and it does not move during the project. If halfway through you ask for something that was not in it, we quote that separately and you decide whether it goes in now or later. No charge ever appears that you have not approved.
Do I get locked in?
No. The bot is built inside your own CX Inbox account and your team is trained to edit it: add answers, change wording, adjust hours. When the 30 days of adjustments end you can carry on alone, paying us nothing beyond the platform subscription.
Tell us what your customers ask you all day.
Half an hour, no cost. If automating it does not make sense, we will tell you.
Implementations from $890 USD, price fixed before we start.
