Is your team losing
sales
because it can't answer every WhatsApp in time?
WhatsApp inbox with AI and automation that solves the repetitive and humanizes what matters.
The platform
From WhatsApp chaos to a team that runs itself.
Four pains support teams live every single day. Here is how CX Inbox solves them.
Discover all features
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The problem
Messages slip between agents and no one knows who replies.
One shared inbox with automatic routing. Every chat has an owner and nothing goes unanswered.
Zero conversations left behind -
The problem
Your team answers the same questions over and over.
A bot handles the repetitive with flows or AI, and hands off to a human only when needed.
Up to 70% fewer manual queries -
The problem
You want to reach thousands of customers and have no idea where to start.
Bulk WhatsApp campaigns at Meta's real price, with no hidden markup.
See the real cost of every campaign -
The problem
You have no clue how your team is doing until something breaks.
Live dashboards of response times, volume and satisfaction. Decide with data, not blind.
Real-time metrics
Success story
Real companies. Real results.
How a telecom provider with thousands of customers runs on CX Inbox.
ENI Networks
Internet and telecommunications provider in Mexico with over 40,000 customers.
−60%
Manual workload on the team
10,000+
Messages per month
24/7
AI bot support
The bot resolves a large share of queries on its own; our team now focuses on the cases that truly need a person.
SaaS · Customer support We serve our own prospects with CX Inbox. We run in production exactly what we sell.
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AI bot that answers sales questions and books demos over WhatsApp.
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Shared team inbox, with bot-to-human handoff whenever needed.
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The bot that answers our own WhatsApp sales is exactly the product you are looking at.
255K+
Messages processed
45K+
Conversations handled
24/7
Uptime
Frequently asked questions
Do I need a WhatsApp Business API number?
Yes. CX Inbox uses Meta's official API. If you already have a number, you link it in minutes from the app. If not, the setup process walks you through creating one.
How much do WhatsApp messages cost?
Meta charges per template sent. We don't add markup. You pay your CX Inbox subscription and Meta's fees go directly to them.
Can I use my own AI model?
Yes. We support OpenAI, Anthropic, Google Gemini, and local models compatible with the OpenAI API. You bring your API key and control spending directly with the provider.
Is my data secure?
Each organization's data is isolated across 3 layers: application, database, and network. JWT auth, role-based access control, encryption in transit.
Can I migrate from another platform?
You connect your WhatsApp number (it stays the same), invite your team, and start receiving conversations in CX Inbox. There's no data migration to do.
How long does setup take?
Connecting WhatsApp takes 5 minutes. Setting up teams and quick replies, about 30 minutes. Building a bot with flows, 1-2 hours. Connecting external APIs, 1-2 days.
Can I pay in my local currency?
Yes. We process payments through Stripe, which accepts credit and debit cards from any country. Prices are shown in USD but Stripe automatically converts to your local currency.
Start free today
No credit card required. Set up in 5 minutes.
- 14-day trial
- No commitment
- Cancel anytime
Step 1
Connect your WhatsApp number
Step 2
Set up your team and bot
Step 3
Done, start serving
