Is your team losing
sales
because it can't answer every WhatsApp in time?

WhatsApp inbox with AI and automation that solves the repetitive and humanizes what matters.

No credit cardFrom $25 USD a monthNo markup on Meta rates

CX Inbox screenshot: Inbox

From WhatsApp chaos to a team that runs itself.

Discover all features
  1. Messages slip between agents and no one knows who replies.

    One shared inbox with automatic routing. Every chat has an owner and nothing goes unanswered.

    Zero conversations left behind

  2. Your team answers the same questions over and over.

    A bot handles the repetitive with flows or AI, and hands off to a human only when needed.

    Up to 60% less manual workload

  3. You want to reach thousands of customers and have no idea where to start.

    Bulk WhatsApp campaigns at Meta's real price, with no hidden markup.

    See the real cost of every campaign

  4. You have no clue how your team is doing until something breaks.

    Live dashboards of response times, volume and satisfaction. Decide with data, not blind.

    Real-time metrics

We built it to run our own ISP.

CX Inbox was born inside ENI Networks. Before selling it, we put it to work serving our own customers.

ENI Networks

ENI Networks

Telecommunications

We are the internet provider that built CX Inbox. Support for our thousands of customers in Mexico runs on the same platform you are looking at.

−60%

Manual workload on the team

10,000+

Messages per month

CX Inbox SaaS · Customer support

We serve our own prospects with CX Inbox. We run in production exactly what we sell.

  • AI bot that answers sales questions and books demos over WhatsApp.

  • Shared team inbox, with bot-to-human handoff whenever needed.

  • The bot that answers our own WhatsApp sales is exactly the product you are looking at.

255K+

Messages processed

45K+

Conversations handled

Frequently asked questions

Do I need a WhatsApp Business API number?

Yes. CX Inbox uses Meta's official API. If you already have a number, you link it in minutes from the app. If not, the setup process walks you through creating one.

How much do WhatsApp messages cost?

Meta charges per template sent. We don't add markup. You pay your CX Inbox subscription and Meta's fees go directly to them.

Can I use my own AI model?

Yes. We support OpenAI, Anthropic, Google Gemini, and local models compatible with the OpenAI API. You bring your API key and control spending directly with the provider.

Is my data secure?

Each organization's data is isolated at the application level, with JWT auth, role-based access control and encryption in transit.

Can I migrate from another platform?

You connect your WhatsApp number (it stays the same), invite your team, and start receiving conversations in CX Inbox. There's no data migration to do.

How long does setup take?

Connecting WhatsApp takes 5 minutes. Setting up teams and quick replies, about 30 minutes. Building a bot with flows, 1-2 hours. Connecting external APIs, 1-2 days.

Can I pay in my local currency?

Yes. We process payments through Stripe, which accepts credit and debit cards from any country. Prices are shown in USD but Stripe automatically converts to your local currency.

Start free today

No credit card, no commitment. Connect your number in 5 minutes.

Try free for 14 days
  1. 1 Connect your WhatsApp number
  2. 2 Set up your team and bot
  3. 3 Done, start serving