Small business

Sell electronics online and hold stock via WhatsApp

The customer asks about headphones, a speaker, or a charger. The bot checks your live inventory, confirms stock, generates a payment slip, and holds the product for 24 hours. You close sales while you sleep.

Without automation

You get 50 messages a day asking 'do you have this model?'. Each reply means opening your system, checking stock, and answering. By the time you respond, the customer already bought elsewhere. You lose sales on speed, not price.

Stock check and hold

How you build it in CX Inbox

1

Connect your inventory with an HTTP tool

The bot checks stock in real time against your system, whether you use Shopify, an ERP, or a spreadsheet.

2

Configure the stock and hold flow

Customer searches by model or brand. If in stock, the bot offers a 24-hour hold with a payment slip.

3

Customer gets a payment reference or link

Convenience store payment, transfer, or card. The bot waits for confirmation.

4

Stock decrements on payment confirmation

Webhook notifies your system. If they don't pay in 24 hours, the bot releases the hold.

5

You only answer technical questions

Compatibility, warranty, and comparisons land in the inbox with full customer history.

Features you use

HTTP tools

Real-time stock check against your inventory system.

Flow bot

Hold with payment slip and automatic release after 24 hours.

Campaigns

Notify held customers when their payment window is about to close.

Multi-agent inbox

Technical questions escalate to an advisor with the consulted product as context.

What you can achieve

5x

More queries handled per day

< 30s

Stock response time

30%

Higher conversion vs. email

0

Forgotten unpaid holds

Other use cases

Want the same results?

Set up your first flow in under 2 hours. No credit card required.