Take pickup orders and clear the morning rush
The customer orders a latte and a sandwich before leaving home. The bot builds the order, estimates timing, and pings the barista. When they arrive at the shop, everything is ready. Your counter never crowds with waiting customers.
Without automation
From 7 to 10 am the line goes out the door. People leave if it takes more than 5 minutes. You want to offer pickup orders but you don't have an app and you don't want to pay 30% commissions. And nobody wants to learn a new system.
Pickup order
How you build it in CX Inbox
Upload your menu with prices
Coffees, food, and modifiers (almond milk, no sugar, extra shot). The bot combines them automatically.
Set your hours and prep time
Per product. The bot calculates when each order will be ready.
Customer orders on WhatsApp
Picks drink, food, and payment method. Pays in advance or at pickup.
Order prints or lands in the barista's inbox
You prepare it. When it's ready, send a quick reply to the customer.
Customer picks up at the express counter
No line, no waiting. Already paid or with a pickup code.
Features you use
Flow bot
Menu with modifiers and combos without writing anything manually.
Quick replies
Send 'your order is ready' with one button.
Templates
Holiday closures, daily promos, and special hours.
Multi-agent inbox
If barista and cashier both reply, they share the same orders without duplicates.
What you can achieve
50%
Shorter rush-hour line
+25%
Morning tickets
< 1 min
Order confirmation
0%
Commission per order
Other use cases
Want the same results?
Set up your first flow in under 2 hours. No credit card required.
