Ecommerce

WhatsApp bot for ecommerce free (no code)

In ecommerce, the question you do not answer in time is a lost sale. This WhatsApp bot for online stores shows your products, takes the order with the address, and answers shipping questions instantly. It is free, no code, and no account: test it and download it to import into CX Inbox.

Last updated: June 2026

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Online order

What does an ecommerce bot automate?

  • Shows your product catalog with prices.
  • Takes the order and collects the shipping address.
  • Confirms the order and the estimated delivery time.
  • Answers shipping questions, hours, and payment methods.
  • Hands off to a person for special cases or complaints.

Ideal for

Online storesBrands selling on socialWhatsApp catalogsDropshipping and resale

How to build it in 3 steps

1

Load your products

Put your catalog and prices in the bot list.

2

Define shipping and payments

Tune the shipping and payment-method messages.

3

Test and download

Watch the bot converse and download it to import into CX Inbox.

Frequently asked questions

Does it connect to my online store?

The template takes the order over WhatsApp. Inside CX Inbox you can connect your system or catalog via integration to show live data.

Does it handle variants (size, color)?

Yes. You organize the catalog with the variants you sell and the bot shows them in the list or with buttons.

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Full use case

See how this flow looks inside CX Inbox, with inbox and campaigns.

View template

Your WhatsApp bot, ready in minutes.

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