Clinic / practice

WhatsApp bot for clinics and practices free (no code)

Every message you answer during a visit distracts you and makes the patient wait. This WhatsApp bot for clinics books appointments, answers hours and address, and only passes you what needs a human. It is free, no code, and no account: test it and download it to import into CX Inbox.

Last updated: June 2026

Open this template in the designer

Opens in your browser — no sign-up required.

Sample conversation (illustrative): Book a visit

  1. Customer: I want an appointment with the doctor
  2. Bot (Salud Medical Office): Which service do you need? Options: General consultation, Annual checkup, Test results.
  3. Customer: General consultation
  4. Bot (Salud Medical Office): Perfect 😊 Whose name should the appointment be under?
  5. Customer: Laura Mendez
  6. Bot (Salud Medical Office): What day and time works for you? _For example: Tuesday at 5 pm._
  7. Customer: Tuesday at 5
  8. Bot (Salud Medical Office): All set, Laura Mendez! 🗓️ We've recorded your request: Service: General consultation Preferred date: Tuesday at 5 We'll confirm here shortly. Thanks!

What does a clinic bot automate?

  • Shows your services and books the appointment asking name, date, and phone.
  • Lets patients reschedule or cancel an existing appointment.
  • Answers hours, address, and whether there is parking.
  • Gives pre-visit instructions when relevant.
  • Hands off to reception for urgent cases.

Ideal for

Medical and dental practicesClinics and labsPsychologists and nutritionistsPhysical therapy and rehab

How to build it in 3 steps

1

Define your services

Add your consultations and studies with duration and price.

2

Tune the data you collect

Edit the appointment fields and confirmation messages.

3

Test and download

Watch the flow and download it to import into CX Inbox.

Frequently asked questions

Is it safe for patient data?

The bot only collects what is needed to book (name, date, phone). Clinical handling stays with you; the bot does not expose records.

Can it send reminders?

The template books the appointment; inside CX Inbox you can send WhatsApp template reminders on the day of the visit.

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Full use case

See how this flow looks inside CX Inbox, with inbox and campaigns.

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Your WhatsApp bot, ready in minutes.

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